2. The warranty starts from the date the motorcycle is delivered to the first customer according to the original purchase invoice.

3. The warranty is considered valid only if all periodic maintenance mentioned in the warranty card is performed at the authorized dealer centers of Gulf Wheel.

Important Recommendation: Customers are advised to visit the authorized dealer for periodic maintenance every 2000 km after the warranty period to ensure the motorcycle's performance and safety.

2- Cases Not Covered by Warranty:

1. Consumable parts with a short operational lifespan that must be replaced periodically, such as:

(brake pads, filters, bulbs, fuses, tires and tubes, spark plugs, chains, belts, balls, oils, chain gears, brake fluid, etc.).

1. Sport bikes or racing bikes or quad bikes (such as: cross, enduro, ATV, UTV...) are not covered by the warranty.

3- Cases that void the warranty

1. Installing any additional devices or accessories such as (alarms, phone chargers, GPS trackers, etc.).
2. 
   
3. Any modification or tampering that causes the bike to deviate from its original standard specifications, such as (reprogramming the ECU unit, removing the catalytic converter, enhancing the engine, etc.).
4. 
   
5. Any modification or tampering that causes the bike to deviate from its original standard specifications, such as (reprogramming the ECU unit, removing the catalytic converter, enhancing the engine, etc.).
6. 
   
7. Carrying out any maintenance or repair work outside the service centers approved by the company.
8. 
   
9. Malfunctions resulting from washing or cleaning with high-pressure water or using unsuitable cleaning materials.
10. 
    
11. Using oils, fluids, filters, or fuel that do not meet specifications or are non-standard.
12. 
    
13. Tampering with the odometer or changing or disabling it — if proven by the company's expert, the warranty is immediately voided.
14. 
    
15. Malfunctions resulting from accidents, fires, or natural disasters.
16. 
    
17. Malfunctions resulting from improper use such as performing stunts, racing, or dangerous maneuvers.
18. 
    
19. Failing to visit one of the company's approved service centers for periodic maintenance.

General notes:

This warranty is considered part of the company's policy in supporting its customers and aims to provide the best levels of service and quality.

The company reserves the right to modify or update the warranty terms without prior notice, in accordance with applicable laws and regulations.

Electric Bicycle Warranty Terms

Warranty Duration

The warranty period for electric bicycles shall remain valid until one of the following limits is reached, whichever occurs first: the maximum distance traveled or the specified time period.

The warranty period starts from the date the bicycle is delivered to the first customer, according to the date of the first purchase invoice.

Parts Covered by the Warranty

The warranty covers the following parts:

• Battery
• Meter
• Electric Motor
• Controller
• Handlebars and Grips
• Wires
• VCU and ECU
• Keys
• Brakes
• Remote
• And other electrical components covered by the warranty

Important Note Regarding the Battery

To maintain the battery, the battery installed on the bicycle must be charged periodically, at leastonce a month until the charge level reaches at least 50%..

Consumable Parts Not Covered by the Warranty

The warranty does not cover consumable parts or damages resulting from normal use, including:

• Tires
• Mirrors
• Paint
• Brakes
• All plastic parts
• Visible and decorative parts

Cases Not Covered by the Warranty

The warranty does not cover the following cases, and the cost of repair or replacement is the customer's responsibility:

1. Expiration of the warranty period or lack of a valid warranty.
2. Mismatch of warranty information with the bike, or damage or alteration of the serial number or bike data.
3. Use or maintenance in a manner contrary to what is stated in the user manual.
4. Accidents or impacts and damages resulting during use.
5. Improper repair or adjustment or using unauthorized methods.
6. Opening the device or tampering with electrical connections or using non-original spare parts.
7. Damage resulting from natural disasters, such as earthquakes, floods, storms, fires, and others.
8. Damage resulting from exposure to sunlight, moisture, corrosion, or chemicals.
9. Battery damage due to not charging it in a timely manner.
10. Natural wear and tear resulting from use, such as fading color, rust, and tire damage.
11. Parts such as screws, nuts, decorative parts, and mounts, as well as promotional materials or free gifts.
12. The part that was previously replaced is not covered by the warranty when requesting its replacement again.

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